Hushmail for Healthcare

Configured for HIPAA compliance right out of the box

Hushmail for Healthcare is your all-in-one solution for secure client and patient communication. It's perfect for therapists, psychologists, optometrists, dentists, chiropractors, physical therapists, and other healthcare professionals.

  • Send encrypted emails to your clients and patients
  • Get completed intake forms and consent agreements delivered to your Inbox

Hushmail for Healthcare comes configured for HIPAA compliance right out of the box. All plans come with a signed Business Associate Agreement and built-in email archiving. For non-US based customers we'll sign an Information Manager Agreement.

Lori Osachy, LCSW, Clinical Director

Jacksonville, FL

As the owner of a busy group practice caring for clients with eating disorders, I try to stay up to date with the best technology. I heard about Hushmail through a therapist website, which listed it as a good HIPAA-compliant email system. I’m so glad I contacted them. Hushmail’s customer service experience is the best out there. Their specialists are polite, patient, knowledgeable, and easily accessible. With their help, setting up my account was very easy.

Encrypted Email

Everyone in your practice gets a secure email account with built-in encryption. Send and receive encrypted email on the web and using our free iPhone app. Add your account to your favorite email application on Windows, Mac, iPhone & Android.

Moving from another email provider? Our Customer Success team is standing by to help you transfer your email and contacts.

  • Use your own domain name (e.g. ) or use one of ours
  • Send and receive encrypted email attachments
  • Works with iPhone and Android smartphones

Secure Web Forms

Intake forms, health history questionnaires, and other forms are critical to your practice. But they’re not much fun to fill out, and they often come back illegible and incomplete.

Move your patient forms online in minutes using our drag-and-drop form builder. Start from scratch or customize one of our free templates.

  • Use conditional logic to ask each a client a customized list of questions
  • Add body charts for pinpointing symptom locations
  • Send popular self-administered questionnaires (e.g. PHQ-9, GAD-7, PCL-5, DASS, AUDIT)
  • Save PDFs of completed forms to your practice management software

Electronic Signatures

Instant online signing for your most important digital forms. Switching from pen and ink to e-signatures has never been easier. It's perfect for informed consent agreements and records release forms.

We've built electronic signing right into our secure web forms. Add e-signing to any form, and get a detailed activity record attached to each submission.

  • Your clients can sign from anywhere, on any device
  • View detailed activity records
  • ESIGN and UETA compliant

Private Message Center

Keep client conversations safe in our private message center. Your clients will read messages and complete forms on a secure, password-protected web page.

  • Send and receive encrypted messages and attachments
  • Attach intake forms, self-administered questionnaires and e-signable agreements
  • Clients can sign in with their Google, Apple, or Microsoft account

Success Stories

Improving efficiency during a pandemic

Kevin Gee, OD, FAAO, an optometrist in Missouri City, Texas, placed encrypted email and web forms at the center of his practice’s strategy to keep staff and patients safe during reopening and found them to increase his efficiency in unexpected ways.

Read the full story

Embracing new technology for the long term

Counselor and dietitian Carol Park, LPC-S, RD, is managing her practice during the pandemic using HIPAA-compliant web forms to help her provide telehealth services to her clients.

Read the full story

All plans come with a 60-day money back guarantee

Hushmail for Healthcare includes Encrypted Email, Secure Web Forms, a Private Message Center, and optionally Electronic Signatures. We'll include a signed Business Associate Agreement (BAA) and Email Archiving to help with your HIPAA compliance.

Overview

Starter

$
11.99
$
10.79
per month

Recommended

$
$
22.49
per month

Custom

Speak to Sales for custom pricing
Encrypted email accounts 1 Up to 5
Up to
Secure web forms Not included Up to 5
Up to
Electronic signatures Not included Included Included
HIPAA-Compliant Service Included Included Included
Done-For-You Form Building Service $25 per form built Not included Not included $25 per form built Up to 2 forms Up to 2 forms $25 per form built Up to 5 forms Up to 5 forms
60-day money back guarantee Included Included Included
Available plan add-ons (purchase during checkout)
Add 1 email
+$5/mo
Add 3 forms and email templates
+$3/mo
Add 1 email
+$55/yr
Add 3 forms and email templates
+$33/yr
Add 1 email
+$105/2 yr
Add 3 forms and email templates
+$63/2 yr
Add 1 email
and form
+$5/mo
Add 1 email
and form
+$55/yr
Add 1 email
and form
+$105/2 yr
Encrypted Email
Webmail (desktop & mobile) Included Included Included
Works with email apps (e.g. Outlook) Included Included Included
Hushmail for iPhone Included Included Included
Custom domain (@yourcompany.com) Included Included Included
Send & receive encrypted file attachments Included Included Included
Email templates With add-on Included Included
Email aliases Unlimited Unlimited Unlimited
Storage (per email account) 10 GB 15 GB 10 GB
Secure Web Forms
Monthly form submissions Unlimited Unlimited
Maximum pages per form Unlimited Unlimited
Ready-made form templates With add-on Included Included
Calculated questionnaires (e.g. PHQ-9) With add-on Included Included
Design your own forms With add-on Included Included
Receive form submissions as PDFs With add-on Included Included
Conditional field visibility With add-on Included Included
Share forms with colleagues Not included Included Included
Body charts Not included Included Included
Electronic Signatures
Sign on desktop and mobile Not included Included Included
Detailed activity records Not included Included Included
ESIGN and UETA compliant Not included Included Included
One signer per form Not included Included Included
Multiple signers per form Not included Not included Coming soon
Private Message Center
Maximum clients per month Unlimited Unlimited Unlimited
Clients can send secure replies Included Included Included
Clients can sign in with their Google, Apple, or Microsoft account Included Included Included
Customization & Branding
Custom logo Not included Included Included
Custom secure web form accent color Not included Included Included
Remove Powered by logo from forms Not included Not included Included
Customer Care
One-on-one setup assistance by phone Included Included Included
Technical support by phone and email Included Included Included
Online knowledge base Included Included Included
Security & Compliance
Business Associate Agreement HIPAA Included Included Included
Email archiving HIPAA Included Included Included
Information Manager Agreement (Canada) Included Included Included
Two-step verification Included Included Included
Encryption OpenPGP & SSL OpenPGP & SSL OpenPGP & SSL
Domain Administration (if using a custom domain)
Standard email forwarding Included Included Included
Catch-all email forwarding Included Included Included
Manage user accounts Not included Included Included
Expand all features

All prices displayed are in US dollars. Taxes may apply. Full refund if you cancel within 60 days.

From the Blog

VPNs and HIPAA compliance for small healthcare practices

Published on November 15, 2024

If you access work emails using public Wi-Fi, you could be putting your practice at risk of a privacy breach. Using a VPN can help. Find out how. Read more.

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